Orders and Returns



Orders

Once you've found the items you’d like to buy and have added them to your basket, you can begin the checkout process by clicking on the “Your basket” link at the top of your screen.

  • You can go straight to checkout to pay for your goods and we will arrange delivery direcly with you
  • If you’ve already registered online with Glow Furniture, simply enter your email address and password. Alternatively you can create a new account.
  • At checkout, you can review and amend your order details on the Order Summary page
  • When you're ready to complete your order, click the ’place order now’ button, a confirmation email will be sent to you immediately.

Returns

1.) If your goods arrive and it does not meet the specification that was the product information page you will be entitled to a full refund or a credit for the same amount. We will collect the item(s) from your home free of charge.
2.) If your goods arrive and they are damaged, we will collect your item(s) from your home free of charge and issue you with a new replacement.